FAQs

Q#1: Can I modify or cancel my order after placing it?

Answer: Once your order has been placed, we’re unable to make changes or cancel it. Please make sure all details are correct before completing your purchase.

Q#2: When will my order ship?

Answer: After your payment is verified, it takes up to 24 hours to process and ship your order.

Q#3: Is my personal information kept private?

Answer: Yes, your personal information is kept secure and protected in accordance with the latest data protection standards.

Q#4: What can I do if my order is going to the wrong address?

If your parcel has already been dispatched, we are unable to change your shipping address for you.